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If you've already bought from Erdnase Magic Store, you were misled. Here's how to get your money back, protect your details, and make things right with the creator.
First steps
Finding out you've bought pirated content is frustrating, but the situation is recoverable. You are not in serious legal jeopardy for an unknowing purchase — but there are steps worth taking promptly.
Most card providers and PayPal have time limits for raising disputes — typically 60 to 120 days from the transaction. The sooner you raise it, the better your chances of a successful refund.
Call the number on the back of your card and explain that you were charged for goods that were misrepresented — you paid for legitimately licensed content and received stolen material distributed without authorisation. This is grounds for a chargeback under "item not as described" in most card networks' consumer protection rules. Keep the transaction date, amount, and merchant name to hand.
Log into PayPal and open a dispute through the Resolution Centre. Select the transaction, choose "I have a problem with this purchase," and describe the situation: the site sold you pirated content without disclosing that the creator had not authorised the sale. PayPal takes complaints about unlicensed digital goods seriously.
This site operates anonymously with no obligation to handle your data securely. Check your bank and card statements over the coming weeks for unusual activity. If you notice anything suspicious, contact your bank immediately and consider requesting a new card number.
Knowingly retaining pirated content carries copyright liability in many jurisdictions, even if you acquired it unknowingly to begin with. Now that you know, deleting the files is the cleanest remedy and removes any ongoing risk.
If you genuinely wanted what you purchased, buy it from the creator or an authorised retailer. This is the simplest way to make things right — the creator gets compensated, and you get a legitimate copy. Most creators will be glad of the business and will not hold the original purchase against you.
Wording that works
The framing of your dispute affects whether it succeeds. Here is language that has been found effective:
Category to select: "Item not as described" or "Fraudulent transaction / misrepresentation."
What to say: "I purchased digital content from this merchant believing it to be a legitimately licensed product. I have since discovered the merchant does not hold rights to distribute this content and operates an unauthorised piracy service. The goods were materially misrepresented at the point of sale."
Category: "Significantly not as described."
What to say: "This seller is operating a piracy site and sold me digital content without authorisation from the copyright holder. PayPal's acceptable use policy prohibits the sale of counterfeit or unlicensed goods. The item was misrepresented as a legitimately available product."
Do all communication with your card provider and PayPal in writing where possible — email, secure message, or portal submission. This creates a record if the dispute escalates or if you need to escalate it yourself.
While you're here
Your experience is useful. Reporting to payment processors and Google helps reduce the site's reach and makes it harder for others to be misled in the same way.